Warranty Policy

1. Warranty Coverage Periods

1.1 Mechanical assemblies

Eligible used engines, transmissions, transfer cases, differentials, and axle assemblies include a 90-day limited replacement warranty from the confirmed delivery date, unless a different term is stated on your invoice.

1.2 Electrical and accessories

Eligible electrical modules, compressors, steering electronics, and accessory components include a 30-day limited functional warranty from delivery.

1.3 Extended plans

If purchased, extended protection terms override standard periods only for the specific part listed on the order confirmation.

2. Warranty Eligibility Requirements

• Part must be installed by a qualified technician using manufacturer-recommended procedures.
• Original invoice, order number, and installation proof must be provided during claim review.
• Vehicle usage must remain within normal road-use conditions.
• Customer must report an issue within the applicable warranty period.

3. Exclusions

Warranty does not cover:

• Labor charges, towing, rental vehicle costs, diagnostics, loss of use, or incidental damages.
• Damage from improper installation, fluids contamination, overheating, neglect, racing, misuse, collision, or unauthorized modification.
• Consumables and maintenance items including seals, gaskets, filters, spark plugs, belts, fluids, or tune-up components unless expressly listed as covered.
• Pre-existing vehicle faults unrelated to the supplied part.
• International shipments unless explicitly stated on invoice.

4. Claim Process

1. Email hello@healthyautoparts.com with order number, part number, vehicle details, and issue description.
2. Provide photos/videos and technician diagnosis where requested.
3. Wait for written Return Merchandise Authorization (RMA) before shipping anything back.
4. Return part in original condition and packaging where possible, including all accessories supplied.
5. After inspection, HAP will approve replacement, store credit, or refund according to this policy and part availability.

5. Remedies and Liability Limits

HAP's liability is strictly limited to the part purchase price actually paid. If a covered defect is confirmed, our remedy is replacement of the part, store credit, or refund at our discretion if replacement inventory is unavailable.

Except where prohibited by law, HAP disclaims liability for indirect, consequential, special, or punitive damages.

6. Customer Responsibilities for Mechanical Warranty

• Engine installs must include replacement of timing and sealing service components where required by manufacturer guidelines.
• Transmission installs must include approved fluid, filter, flush/cooler cleaning procedures, and electronic adaptation/programming where applicable.
• Failure to follow professional installation standards may void warranty coverage.

7. Legal Rights

This limited warranty gives you specific legal rights, and you may have other rights that vary by jurisdiction. Nothing in this policy limits rights that cannot legally be waived under applicable consumer protection law.