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Privacy Policy

Last updated: April 6, 2026

This Privacy Policy explains how HAP - Healthy Autoparts collects, uses, stores, and shares personal information when you use our website, request quotes, and place orders.

Data privacy requests can be submitted to hello@healthyautoparts.com.

1. Information We Collect

1.1 Information you provide directly

  • Name, email, phone number, billing and shipping details
  • Vehicle details such as make, model, year, and VIN (if provided)
  • Order history, return requests, and support communications

1.2 Automatically collected information

  • IP address, browser/device data, and basic usage analytics
  • Session identifiers and cookies used for website functionality and fraud prevention

2. How We Use Information

  • Provide quotes, process purchases, confirm fitment, and ship products
  • Handle returns, warranty claims, chargeback documentation, and fraud screening
  • Send transaction updates, policy notices, and support responses
  • Improve service quality, website stability, and customer experience
  • Comply with accounting, tax, and legal obligations

3. Legal Basis for Processing

Where required by law, HAP processes personal information based on one or more legal grounds:

  • Contract performance for quotes, orders, shipping, and support
  • Legitimate interests such as fraud prevention and service improvement
  • Legal compliance requirements for tax, finance, and dispute records
  • Consent for optional marketing communications when applicable

4. Sharing and Disclosure

HAP does not sell personal information for monetary value. We may share necessary data with:

  • Payment processors including PayPal and Razorpay
  • Shipping/logistics providers and warehouse partners
  • IT service providers supporting hosting, security, and analytics
  • Legal, audit, and regulatory authorities when required by law

All such disclosures are limited to the data reasonably required for the service.

5. Payment Data

Payment card details are processed by secure third-party gateways. HAP does not store full card numbers or CVV values on its systems. Gateway providers maintain PCI-compliant controls for payment security.

6. Data Retention

We retain personal data only as long as necessary for business and legal purposes, including:

  • Order, tax, and accounting records
  • Warranty and return claim documentation
  • Fraud and dispute evidence for payment compliance

7. Security

HAP applies administrative, technical, and physical safeguards appropriate to the nature of the information we process. No internet transmission is fully risk-free, but we continuously monitor and improve security practices.

8. Cookies and Tracking Technologies

Our website may use cookies and related technologies for:

  • Core site functionality and session continuity
  • Performance analytics and troubleshooting
  • Fraud and abuse detection

You can manage cookie preferences through your browser settings. Disabling some cookies may impact site features.

9. Consumer Rights

Subject to applicable law, you may request access, correction, deletion, portability, or restriction of certain personal information. You may also request details about categories of data we process and disclosures we make.

To submit a request, email hello@healthyautoparts.com with enough details for identity verification.

10. Children

Our services are intended for adults and business customers. We do not knowingly collect personal data from children under 13 years old.

11. Policy Changes

We may update this Privacy Policy to reflect legal, operational, or service changes. Updated versions become effective on the stated "Last updated" date.